What destinations do we ship to?
ADAS ships ADAS cards and logbooks worldwide. We use Australia Post for all Australian and international orders.
How much will I pay for shipping?
We offer flat rate shipping on all log book orders. Rates are shown in Australian Dollars (AUD):
|Shipping Destination||Rate (AUD)|
|Rest of world||19.95|
The shipping price is automatically calculated when you create a logbook order or any other type of application.
How long will it take for my order to arrive?
This depends on your destination. Typically, delivery is between 3-5 business days within Australia and 3-10 working days in New Zealand. Other worldwide locations can take up to 3-4 weeks. Should your order be delayed due to any unforeseen circumstances we will contact you using the details you provided when placing your order.
Can I ship to multiple addresses?
No, we are not able to do split shipments. You will need to create multiple orders if you wish to send to multiple destinations.
Can I change my order after it has been placed?
After you have clicked “Submit” your order begins to process and you cannot make any online changes to your order. Our system is designed to process renewals, applications and orders, so we can get them on their way as quickly as possible and does not allow for any changes once the order has been processed.
Any changes required to the application or order can be provided by contacting ADAS.
How can I track my order?
A tracking number will be allocated to your order when it is posted. You can find out the details of this tracking number by contacting ADAS.
What happens if my order is damaged or defected when it arrives?
ADAS endeavours to provide customers with the highest quality products. However, should your item be damaged or defected in anyway please contact ADAS within 7 days of receipt your purchase.
A replacement item will be issued and you will be asked to return the damaged item/s to ADAS. Please include in your package a signed letter stating the reason for your return and the original invoice. Please note that products that have been used or altered will not be accepted for return or exchange.